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- Apr 19, 2021 This is where two-factor authentication apps come into the picture. They act as an extra wall of protection after you have filled in an account’s password. All the two-factor authentication apps that generate one-time codes listed here can function offline. Adding an account in these apps is simple and straightforward.
- Jun 05, 2019 App-based two-factor authentication is similar in that the second step is generated on the smartphone itself. So while this study didn’t mention 2FA apps specifically, we expect the results.
- Mar 16, 2021 On top of that, enable the two-factor authentication, which will add the additional layer of security over your account, so even if someone gets access to your password, the hacker won’t be able to access your account due to 2FA. Here are the best two-factor authentication apps for Android, which you can use to make your account secure.
Two-factor authentication is a security feature that adds an extra layer of security for your account. If you enable this feature, you need to enter your account password and a special verification code sent to your phone via text, voice, or mobile app. This code is specific to your account and changes every time you sign in.
Two Factor Application
With two-factor authentication added, even if someone steals or guesses your password, they cannot access your account as they also require the code in your phone to sign in.
Microsoft Two Factor App
Common issues with two-factor authentication
Two Factor App
Verification code not received or did not work
The verification code that you receive is valid only for a specific time duration. Ensure that you sign in to your account as soon as you receive the code.
If you did not receive the verification code on your phone or the code did not work, you have to request for a new verification code by signing again to your account.
If you use an authenticator app, open the app to get the new verification code. If the verification code that you received does not work, wait for some time and then use a new verification code.
If you use an authenticator app for both primary and secondary methods, ensure that you are using the right code associated with the account.
Lost my mobile device
If you have lost your mobile device, you must use the same phone number in your new mobile device to receive the verification code via a text message or voice message.
If you have previously signed in to your account from a trusted computer and checked that the computer should remember you, you can sign in from that computer without a verification code. Once you sign in to your account, turn off two-factor verification until you can again get verification codes.
Receiving the verification code only in English
Currently, the verification code sent as a voice or text message is available in English only. NortonLifeLock is working to make it available in other languages. However, if you do not want the verification code in English, you can use an authenticator app to generate the code. Download any free authenticator app on your phone from Google Play or App store.
One of the verification method did not work
If you cannot access one of the methods to receive the verification code, you need to use an alternate method. For example, if you cannot receive voice messages on your phone, you can use the text message method or the authenticator app.
If all of the methods you used to enroll are not accessible to you, your account is locked and we cannot assist you with providing access to your account. In case your account gets locked, you may have to create a new account.